LIHEAP Phone Number—Complete State-by-State Directory

Every state has a dedicated LIHEAP office — or network of local Community Action Agencies — that handles home energy assistance applications, crisis shutoff prevention, and weatherization referrals. This directory lists the correct contact number for all 50 states and the District of Columbia, along with each state’s LIHEAP agency and official website.

Important distinction: LIHEAP phone numbers handle energy assistance applications and case issues. If your question is about your SNAP (food stamps) balance or EBT card, you need a different line — not the LIHEAP office. For EBT card issues see EBT phone numbers for all states. For SNAP eligibility help use our SNAP eligibility calculator or check SNAP income limits for your state.

Fastest option: Dial 211. 211 is the national social services helpline available in all 50 states. A local specialist will connect you directly to the LIHEAP office serving your area, confirm whether funding is available, and tell you what documents to bring. 211 is free, confidential, and available 24/7. You can also reach 211 at 211.org.

LIHEAP Phone Numbers — Quick Reference Table

Source: State LIHEAP agency websites. Accurate as of 2026 — verify with your state’s agency before calling. Numbers occasionally change.

What Can You Do With These LIHEAP Numbers?

LIHEAP phone lines handle energy assistance program issues. Here’s what you can do by calling:

Apply for heating or cooling assistance: Get connected to your local intake office, find out what documents to bring, and start your application. Many states allow phone applications through local Community Action Agencies.

Report a heating or cooling emergency: If you’ve been shut off or face imminent disconnection, say so immediately when you call. Most states have a crisis component that processes applications within 18–48 hours — much faster than the standard 2–6 week timeline. See LIHEAP application status to understand what happens after you apply.

Check application status: Ask whether your application has been approved and when the payment will be sent to your utility company. See checking LIHEAP application status for a full guide.

Ask about eligibility: Confirm the income limits for your household size, which programs are currently open, and whether your SNAP enrollment qualifies you automatically for LIHEAP.

Request weatherization referrals: Many LIHEAP agencies refer households to weatherization programs that insulate and seal homes — reducing energy bills permanently.

Get information on other assistance: LIHEAP offices often know about utility company low-income programs, local heating oil banks, and other energy support resources in your area.

Not handled by LIHEAP lines: SNAP/food stamp balance questions, EBT card issues (lost card, PIN change), and Medicaid questions. For EBT card support see EBT phone numbers for all states. For SNAP eligibility use the SNAP eligibility calculator.

Complete State-by-State LIHEAP Directory

Alabama LIHEAP Customer Service

Phone: (334) 242-5750

State LIHEAP Agency: Alabama Department of Economic and Community Affairs (ADECA)

Address: 401 Adams Ave., Suite 580, Montgomery, AL 36104

Website: adeca.alabama.gov

Note: Alabama LIHEAP is administered through local Community Action Agencies. Call the state number to be directed to your county intake office. SNAP recipients automatically meet the income requirement.

Alaska LIHEAP Customer Service

Phone: (907) 465-3058

State LIHEAP Agency: Alaska Department of Health and Social Services (DHSS), Division of Public Assistance

Address: 3601 C St., Suite 092, Anchorage, AK 99503

Website: dhss.alaska.gov

Note: Alaska has some of the highest heating costs in the country. LIHEAP income limits use the higher Alaska FPL. Heating season runs October through April at minimum. Crisis assistance available for households facing shutoff.

Arizona LIHEAP Customer Service

Phone: (602) 542-6600

State LIHEAP Agency: Arizona Department of Economic Security (DES)

Address: 1789 W. Jefferson St., Phoenix, AZ 85007

Website: azdes.gov

Note: Arizona administers both heating and cooling assistance — one of few states with robust summer LIHEAP funding given extreme heat. Arizona also participates in the SNAP Restaurant Meals Program.

Arkansas LIHEAP Customer Service

Phone: (501) 682-8715

State LIHEAP Agency: Arkansas Department of Human Services (DHS)

Address: 700 Main St., Little Rock, AR 72201

Website: dhs.arkansas.gov

Note: LIHEAP applications processed through local community action agencies. Call to be directed to your county office. SNAP recipients qualify automatically.

California LIHEAP Customer Service

Phone: (866) 675-6623

State LIHEAP Agency: California Department of Community Services and Development (CSD)

Address: 2389 Gateway Oaks Drive, Suite 100, Sacramento, CA 95833

Website: csd.ca.gov

Note: California calls its SNAP program CalFresh. The LIHEAP line supports multiple languages. California uses 60% of state median income as its threshold — one of the most accessible LIHEAP programs nationally. California also participates in the SNAP Restaurant Meals Program statewide.

Colorado LIHEAP Customer Service

Phone: (303) 866-5700

State LIHEAP Agency: Colorado Department of Human Services (CDHS)

Address: 1575 Sherman St., Denver, CO 80203

Website: cdhs.colorado.gov

Note: Mountain communities face significantly higher heating costs — apply early before funding runs out. Administered through county human services departments and community action agencies.

Connecticut LIHEAP Customer Service

Phone: (860) 424-5008 | Toll-free: 1-800-842-1508

State LIHEAP Agency: Connecticut Department of Social Services (DSS)

Address: 55 Farmington Ave., Hartford, CT 06105

Website: portal.ct.gov/DSS

Note: Connecticut calls its LIHEAP program the Connecticut Energy Assistance Program (CEAP). Uses a higher income threshold than the federal standard. SNAP recipients (HUSKY in Connecticut) automatically qualify.

Delaware LIHEAP Customer Service

Phone: (302) 255-9675

State LIHEAP Agency: Delaware Division of Social Services (DSS)

Address: 1901 N. Dupont Hwy, New Castle, DE 19720

Website: dhss.delaware.gov

Note: Applications can be submitted through DHSS offices or online portal. SNAP recipients qualify automatically.

District of Columbia LIHEAP Customer Service

Phone: (202) 671-4200

State LIHEAP Agency: DC Department of Energy and Environment (DOEE)

Address: 1200 First St. NE, Washington, DC 20002

Website: doee.dc.gov

Note: DC calls its LIHEAP program the Energy Assistance Program (EAP). Uses 60% of area median income — among the highest thresholds in the country. DC also participates in the SNAP Restaurant Meals Program.

Florida LIHEAP Customer Service

Phone: (850) 921-4030

State LIHEAP Agency: Florida Department of Commerce, Division of Community Development

Address: 107 E. Madison St., Tallahassee, FL 32399

Website: floridajobs.org

Note: Florida provides both heating and cooling assistance — summer cooling support is critical given Florida’s extreme heat. Applications processed through local community action agencies.

Georgia LIHEAP Customer Service

Phone: (404) 679-4940

State LIHEAP Agency: Georgia Department of Community Affairs (DCA)

Address: 60 Executive Park South NE, Atlanta, GA 30329

Website: dca.ga.gov

Note: LIHEAP administered through local Community Action Agencies and weatherization programs. SNAP recipients automatically qualify.

Hawaii LIHEAP Customer Service

Phone: (808) 586-5734

State LIHEAP Agency: Hawaii Department of Human Services (DHS)

Address: 1010 Richards St., Honolulu, HI 96813

Website: humanservices.hawaii.gov

Note: Hawaii’s LIHEAP focuses primarily on cooling given its tropical climate. Income limits use the higher Hawaii FPL. Administered through the DHS Benefits, Employment and Support Services Division.

Idaho LIHEAP Customer Service

Phone: (208) 334-5747

State LIHEAP Agency: Idaho Department of Health and Welfare (DHW)

Address: 450 W. State St., Boise, ID 83720

Website: healthandwelfare.idaho.gov

Note: Severe winters in northern and mountain communities. Applications through local community action agencies. SNAP recipients qualify automatically.

Illinois LIHEAP Customer Service

Phone: (217) 785-6135

State LIHEAP Agency: Illinois Department of Commerce and Economic Opportunity (DCEO)

Address: 500 E. Monroe St., Springfield, IL 62701

Website: illinois.gov/dceo

Note: Illinois supports the SNAP Restaurant Meals Program in Cook County and Franklin County. Strong crisis assistance component. Applications through local community action agencies.

Indiana LIHEAP Customer Service

Phone: (317) 232-7000

State LIHEAP Agency: Indiana Office of Community and Rural Affairs (OCRA)

Address: 1 N. Capitol Ave., Suite 600, Indianapolis, IN 46204

Website: in.gov/ocra

Note: Administered through local community action agencies. Crisis assistance available for shutoff prevention. SNAP recipients qualify automatically.

Iowa LIHEAP Customer Service

Phone: (515) 281-0859

State LIHEAP Agency: Iowa Department of Human Rights (DHR), Division of Community Action Agencies

Address: Lucas State Office Building, Des Moines, IA 50319

Website: humanrights.iowa.gov

Note: Iowa winters are cold — apply early before funding runs out. Administered through community action agencies statewide.

Kansas LIHEAP Customer Service

Phone: (785) 296-3349

State LIHEAP Agency: Kansas Department for Children and Families (DCF)

Address: 555 S. Kansas Ave., Topeka, KS 66603

Website: dcf.ks.gov

Note: Applications processed through local DCF offices and community action agencies. SNAP recipients qualify automatically.

Kentucky LIHEAP Customer Service

Phone: (502) 564-7630

State LIHEAP Agency: Kentucky Cabinet for Health and Family Services (CHFS), Department for Community Based Services

Address: 275 E. Main St., Frankfort, KY 40621

Website: chfs.ky.gov

Note: Crisis assistance available for households facing disconnection. SNAP recipients qualify automatically.

Louisiana LIHEAP Customer Service

Phone: (888) 524-3578

State LIHEAP Agency: Louisiana Department of Children and Family Services (DCFS)

Address: 627 N. 4th St., Baton Rouge, LA 70802

Website: dcfs.louisiana.gov

Note: Louisiana calls its program LAHelpU. Customer service hours: Monday–Friday 7:30 AM–6 PM. Weatherization assistance also available.

Maine LIHEAP Customer Service

Phone: (207) 624-5792 | Toll-free: 1-800-452-4668

State LIHEAP Agency: Maine Department of Health and Human Services (DHHS), Office of Family Independence

Address: 109 Capitol St., Augusta, ME 04333

Website: maine.gov/dhhs

Note: Maine calls its program the Home Energy Assistance Program (HEAP). Applications typically open in November. Heating oil costs are among the highest in the country.

Maryland LIHEAP Customer Service

Phone: (410) 767-7218 | Toll-free: 1-800-332-6347

State LIHEAP Agency: Maryland Department of Human Services (DHS), Office of Home Energy Programs (OHEP)

Address: 311 W. Saratoga St., Baltimore, MD 21201

Website: dhs.maryland.gov

Note: Maryland calls its program OHEP. Maryland also participates in the SNAP Restaurant Meals Program. SNAP (Food Supplement Program in Maryland) recipients automatically qualify.

Massachusetts LIHEAP Customer Service

Phone: (617) 727-7004 | Toll-free: 1-800-632-8175

State LIHEAP Agency: Massachusetts Department of Housing and Community Development (DHCD)

Address: 100 Cambridge St., Suite 300, Boston, MA 02114

Website: mass.gov/dhcd

Note: Massachusetts calls its program the Fuel Assistance Program, administered through local Community Action Programs (CAPs). Uses a higher income threshold than the federal standard. Massachusetts also participates in the SNAP Restaurant Meals Program statewide.

Michigan LIHEAP Customer Service

Phone: (517) 241-4100 | Toll-free: 1-855-275-6424

State LIHEAP Agency: Michigan Department of Health and Human Services (MDHHS)

Address: 333 S. Grand Ave., Lansing, MI 48933

Website: michigan.gov/mdhhs

Note: Michigan calls its programs the Home Heating Credit and State Emergency Relief (SER). Michigan also participates in the SNAP Restaurant Meals Program in select counties. SNAP recipients automatically qualify.

Minnesota LIHEAP Customer Service

Phone: (651) 431-3809 | Toll-free: 1-800-657-3666

State LIHEAP Agency: Minnesota Department of Commerce, Energy Assistance Program

Address: 85 7th Place East, Suite 280, Saint Paul, MN 55101

Website: mn.gov/commerce

Note: Minnesota calls its program the Energy Assistance Program (EAP). Typically opens in October. Minnesota winters are among the coldest in the lower 48. SNAP recipients qualify automatically.

Mississippi LIHEAP Customer Service

Phone: (601) 359-4500

State LIHEAP Agency: Mississippi Department of Human Services (MDHS)

Address: 200 S. Lamar St., Jackson, MS 39201

Website: mdhs.ms.gov

Note: Applications through MDHS and local community action agencies. Cooling assistance may be available in summer. SNAP recipients automatically qualify.

Missouri LIHEAP Customer Service

Phone: (573) 751-4815 | Toll-free: 1-855-373-4636

State LIHEAP Agency: Missouri Department of Social Services (DSS), Family Support Division

Address: 221 W. High St., Jefferson City, MO 65101

Website: dss.mo.gov

Note: Administered through local community action agencies. Crisis assistance available for shutoff prevention. SNAP recipients qualify automatically.

Montana LIHEAP Customer Service

Phone: (406) 444-9504 | Toll-free: 1-800-332-2272

State LIHEAP Agency: Montana Department of Public Health and Human Services (DPHHS)

Address: 111 N. Sanders St., Helena, MT 59601

Website: dphhs.mt.gov

Note: Applications through local Human Resource Development Councils. Montana winters are severe, particularly in mountain and Hi-Line communities. SNAP recipients qualify automatically.

Nebraska LIHEAP Customer Service

Phone: (402) 471-9150 | Toll-free: 1-800-383-4278

State LIHEAP Agency: Nebraska Department of Health and Human Services (DHHS)

Address: 301 Centennial Mall South, Lincoln, NE 68509

Website: dhhs.ne.gov

Note: Nebraska calls its program the Low Income Energy Assistance Program (LIEAP). Nebraska has a SNAP soda and energy drink restriction — see Nebraska SNAP soda ban for details. SNAP recipients qualify automatically for LIHEAP.

Nevada LIHEAP Customer Service

Phone: (775) 684-0745

State LIHEAP Agency: Nevada Department of Health and Human Services (DHHS), Division of Welfare and Supportive Services

Address: 4126 Technology Way, Carson City, NV 89706

Website: dwss.nv.gov

Note: Nevada covers both heating and cooling — extreme summer heat in Las Vegas and southern Nevada makes cooling assistance critical.

New Hampshire LIHEAP Customer Service

Phone: (603) 271-7200 | Toll-free: 1-800-852-3345

State LIHEAP Agency: New Hampshire Department of Health and Human Services (DHHS)

Address: 129 Pleasant St., Concord, NH 03301

Website: dhhs.nh.gov

Note: Called the Fuel Assistance Program, administered through local Community Action Programs. Cold winters and high heating oil costs — apply early. SNAP recipients qualify automatically.

New Jersey LIHEAP Customer Service

Phone: (609) 292-7272 | Toll-free: 1-800-510-3102

State LIHEAP Agency: New Jersey Department of Community Affairs (DCA)

Address: 101 South Broad St., Trenton, NJ 08625

Website: nj.gov/dca

Note: New Jersey operates both the Universal Service Fund (USF) — available year-round — and the Home Energy Assistance Program (HEAP). SNAP recipients qualify automatically.

New Mexico LIHEAP Customer Service

Phone: (505) 827-7900 | Toll-free: 1-800-283-4465

State LIHEAP Agency: New Mexico Human Services Department (HSD)

Address: 2009 S. Pacheco St., Santa Fe, NM 87505

Website: hsd.state.nm.us

Note: Covers both heating and cooling — summer cooling assistance is available given extreme desert heat. Applications through local Income Support Division offices.

New York LIHEAP Customer Service

Phone: (518) 473-9886 | Toll-free: 1-800-342-3009

State LIHEAP Agency: New York State Office of Community Renewal (OCR)

Address: 38-40 State St., Albany, NY 12207

Website: hcr.ny.gov

Note: New York calls its program the Home Energy Assistance Program (HEAP). Applications processed through local social services departments. New York expanded the SNAP Restaurant Meals Program statewide in February 2025. SNAP recipients qualify automatically.

North Carolina LIHEAP Customer Service

Phone: (919) 814-4000 | Toll-free: 1-800-662-7030

State LIHEAP Agency: North Carolina Department of Health and Human Services (DHHS), Division of Social Services

Address: 820 S. Boylan Ave., Raleigh, NC 27603

Website: ncdhhs.gov

Note: Administered through county DSS offices. Covers heating and some cooling costs. SNAP (called Food and Nutrition Services in NC) recipients qualify automatically.

North Dakota LIHEAP Customer Service

Phone: (701) 328-2332 | Toll-free: 1-800-755-2716

State LIHEAP Agency: North Dakota Department of Commerce, Division of Community Services

Address: 1600 E. Century Ave., Suite 2, Bismarck, ND 58503

Website: commerce.nd.gov

Note: North Dakota winters are among the harshest in the continental US — wind chills regularly reach -30°F to -50°F. LIHEAP is critically important here. SNAP recipients qualify automatically.

Ohio LIHEAP Customer Service

Phone: (614) 466-7220 | Toll-free: 1-800-282-0880

State LIHEAP Agency: Ohio Development Services Agency (DSA)

Address: 77 S. High St., Columbus, OH 43215

Website: development.ohio.gov

Note: Ohio calls its program the Home Energy Assistance Program (HEAP). Applications through local Community Action Agencies. Both winter heating and summer cooling assistance available. SNAP recipients qualify automatically.

Oklahoma LIHEAP Customer Service

Phone: (405) 521-3553 | Toll-free: 1-800-522-5783

State LIHEAP Agency: Oklahoma Department of Human Services (DHS)

Address: 2400 N. Lincoln Blvd., Oklahoma City, OK 73105

Website: okdhs.org

Note: Applications processed through local DHS offices and community action agencies. Oklahoma has enacted a SNAP soft drinks and candy ban — see Oklahoma SNAP soft drinks ban for details. SNAP recipients qualify for LIHEAP automatically.

Oregon LIHEAP Customer Service

Phone: (503) 986-0123 | Toll-free: 1-800-453-5511

State LIHEAP Agency: Oregon Housing and Community Services (OHCS)

Address: 725 Summer St. NE, Suite B, Salem, OR 97301

Website: oregon.gov/ohcs

Note: Oregon uses 60% of state median income as its threshold — more generous than the standard 150% FPL. Administered through local community action agencies. SNAP recipients qualify automatically.

Pennsylvania LIHEAP Customer Service

Phone: (717) 783-3610 | Toll-free: 1-800-692-7462

State LIHEAP Agency: Pennsylvania Department of Human Services (DHS), Office of Income Maintenance

Address: 625 Forster St., Harrisburg, PA 17120

Website: dhs.pa.gov

Note: Applications processed through County Assistance Offices (CAOs). Pennsylvania uses the ACCESS Card for SNAP — ACCESS cardholders qualify automatically for LIHEAP.

Rhode Island LIHEAP Customer Service

Phone: (401) 462-6800 | Toll-free: 1-855-697-4347

State LIHEAP Agency: Rhode Island Department of Human Services (DHS)

Address: 25 Howard Ave., Cranston, RI 02920

Website: dhs.ri.gov

Note: Rhode Island calls its SNAP program 3SquaresRI — recipients automatically qualify for LIHEAP. Rhode Island also participates in the SNAP Restaurant Meals Program statewide.

South Carolina LIHEAP Customer Service

Phone: (803) 898-4100 | Toll-free: 1-800-868-0404

State LIHEAP Agency: South Carolina Department of Social Services (DSS)

Address: 1535 Confederate Ave., Columbia, SC 29201

Website: dss.sc.gov

Note: Administered through local community action agencies. Summer cooling assistance may be available. SNAP recipients qualify automatically.

South Dakota LIHEAP Customer Service

Phone: (605) 773-4678 | Toll-free: 1-800-305-3064

State LIHEAP Agency: South Dakota Department of Social Services (DSS)

Address: 700 Governors Dr., Pierre, SD 57501

Website: dss.sd.gov

Note: Severe winters statewide. SNAP benefits deposit on the 10th of each month in South Dakota. SNAP recipients automatically qualify for LIHEAP.

Tennessee LIHEAP Customer Service

Phone: (615) 741-4981 | Toll-free: 1-800-342-1240

State LIHEAP Agency: Tennessee Department of Human Services (DHS)

Address: 505 Deaderick St., Nashville, TN 37243

Website: tn.gov/humanservices

Note: Tennessee calls its SNAP program Families First. LIHEAP administered through local community action agencies. SNAP recipients qualify automatically.

Texas LIHEAP Customer Service

Phone: (512) 463-3480 | Toll-free: 1-877-399-8939

State LIHEAP Agency: Texas Department of Housing and Community Affairs (TDHCA)

Address: 221 E. 11th St., Austin, TX 78701

Website: tdhca.state.tx.us

Note: Both heating and cooling assistance available. Texas summers are extreme, particularly in southern and western regions. Administered through local community action agencies. SNAP recipients qualify automatically.

Utah LIHEAP Customer Service

Phone: (801) 468-0100 | Toll-free: 1-800-662-7067

State LIHEAP Agency: Utah Department of Workforce Services (DWS)

Address: 140 E. 300 South, Salt Lake City, UT 84111

Website: jobs.utah.gov

Note: Utah calls its program the Home Energy Assistance Target Program (HEAT). Utah has enacted a SNAP soft drink restriction — see Utah SNAP soft drink ban. SNAP recipients automatically qualify for LIHEAP.

Vermont LIHEAP Customer Service

Phone: (802) 828-4067 | Toll-free: 1-800-479-6151

State LIHEAP Agency: Vermont Department for Children and Families (DCF), Economic Services Division

Address: 280 State Dr., Waterbury, VT 05671

Website: dcf.vermont.gov

Note: Vermont calls its SNAP program 3SquaresVT and its EBT card the Vermont Express Card. Vermont winters are long and cold — heating oil and propane costs are significant. SNAP recipients qualify automatically.

Virginia LIHEAP Customer Service

Phone: (804) 726-7000 | Toll-free: 1-800-552-3431

State LIHEAP Agency: Virginia Department of Social Services (VDSS)

Address: 801 E. Main St., Richmond, VA 23219

Website: dss.virginia.gov

Note: Administered through local social services departments. Virginia also participates in the SNAP Restaurant Meals Program statewide. SNAP recipients automatically qualify for LIHEAP.

Washington LIHEAP Customer Service

Phone: (360) 725-2650 | Toll-free: 1-800-324-6165

State LIHEAP Agency: Washington State Department of Commerce, Community Services and Housing Division

Address: 1011 Plum St. SE, Olympia, WA 98504

Website: commerce.wa.gov

Note: Washington uses a higher income threshold than the federal standard. Administered through local community action agencies. SNAP recipients qualify automatically.

West Virginia LIHEAP Customer Service

Phone: (304) 558-8290 | Toll-free: 1-800-642-8589

State LIHEAP Agency: West Virginia Department of Human Services (DoHS), Bureau for Family Assistance

Address: 1 Davis Square, Charleston, WV 25301

Website: dhhr.wv.gov

Note: West Virginia calls its EBT card the Mountain State Card. LIHEAP is critical in coalfield communities where older homes drive high heating costs. West Virginia has a SNAP soda ban — see West Virginia SNAP soda ban. SNAP recipients qualify automatically.

Wisconsin LIHEAP Customer Service

Phone: (608) 266-9720 | Toll-free: 1-866-432-8947

State LIHEAP Agency: Wisconsin Department of Administration (DOA), Division of Energy, Housing and Community Resources

Address: 101 E. Wilson St., Madison, WI 53703

Website: doa.wi.gov

Note: Wisconsin calls its program WHEAP (Wisconsin Home Energy Assistance Program) and its SNAP program FoodShare. Administered through local county agencies. SNAP recipients qualify automatically.

Wyoming LIHEAP Customer Service

Phone: (307) 777-5090 | Toll-free: 1-800-457-3659

State LIHEAP Agency: Wyoming Department of Family Services (DFS)

Address: 2300 Capitol Ave., Cheyenne, WY 82002

Website: dfs.wyo.gov

Note: Wyoming winters are severe across the state. Administered through local DFS offices. SNAP recipients who qualify automatically meet LIHEAP income requirements. C

Tips for Getting Through Faster

Call early or late: Call before 8 AM or after 5 PM to avoid peak hold times. The heaviest call volume hits in October and November when heating season opens, and whenever Congress announces new LIHEAP funding appropriations.

Dial 211 first: 211 routes you directly to your local LIHEAP intake office — one step closer to getting help than calling the state administrative line.

Have your documents ready before you call:

• Your address and utility account number
• Number of people in your household
• Monthly income for all members — or your SNAP/Medicaid/SSI case number (may qualify you automatically)
• Most recent energy bill
• Whether you’re facing a shutoff — say this immediately if true; crisis applications process within 18–48 hours

Know which line to call: LIHEAP lines handle energy assistance applications. EBT card issues (lost card, balance check, PIN change) go to a different line — see EBT phone numbers for all states. Calling the wrong line means being transferred and waiting again.

If you can’t get through: Use your state LIHEAP website to apply online or apply in person at your local Community Action Agency. In emergencies, contact your utility company directly — many have low-income rate programs and are required to offer payment arrangements to households facing disconnection. For other local resources, visit 211.org.

Related LIHEAP and SNAP Resources

• What is LIHEAP — how the program works
• LIHEAP application guide — step-by-step how to apply
• LIHEAP application status — what happens after you apply
• LIHEAP eligibility requirements — income limits and who qualifies
• EBT phone numbers for all states — EBT card customer service numbers
• Free internet with SNAP — Lifeline phone and internet discounts
• Free with EBT — full list of free programs for EBT cardholders
• SNAP eligibility calculator — check if you qualify for SNAP
• SNAP income limits by state — current income thresholds
• How to check your SNAP balance — by state
• How to apply for SNAP benefits — by state
• Why didn’t my SNAP benefits reload?
• Big Beautiful Bill SNAP changes — 2026 policy updates
• Restaurants that accept EBT — Restaurant Meals Program guide
• Grocery stores that take EBT

Frequently Asked Questions

What is the phone number for LIHEAP?

There is no single national LIHEAP phone number. The fastest way to reach your local LIHEAP office is to dial 211. For quick reference by state: California is (866) 675-6623, Texas is (512) 463-3480, New York is (518) 473-9886, and Florida is (850) 921-4030. All other states are listed in the full directory above.

Can I apply for LIHEAP over the phone?

In many states, yes — through your local Community Action Agency or state office. Some states also allow online applications. Call 211 or your state office to find out what’s available in your area.

Does SNAP automatically qualify me for LIHEAP?

In most states, yes — active SNAP enrollment is treated as automatic income qualification for LIHEAP. Bring your SNAP award letter or EBT card to your application appointment. Confirm with your specific state office as policies vary slightly.

What is the LIHEAP income limit?

Most states set the LIHEAP income limit at 150% FPL — approximately $1,783/month for a single person and $3,665/month for a family of four. Some states are more generous, using up to 60% of state median income. See the full LIHEAP eligibility guide for the complete income table.

How do I check my LIHEAP application status?

See LIHEAP application status for a full guide on checking whether your application was approved and how long it takes for benefits to appear on your utility account.

What if LIHEAP funding has run out in my state?

Ask to be placed on a waitlist for additional Congressional appropriations. Contact your utility company about low-income programs, budget billing, and disconnection protections. Call 211 for other local emergency energy assistance options.

How will SNAP policy changes affect LIHEAP?

The One Big Beautiful Bill Act introduces SNAP work requirements and more frequent eligibility renewals starting in 2026–2027. These changes may affect whether some households continue to qualify for SNAP — which can in turn affect automatic LIHEAP income qualification. See Big Beautiful Bill SNAP changes for a full breakdown.

Phone numbers and agency information accurate as of 2026. Verify with your state’s LIHEAP agency before calling — numbers occasionally change. For federal LIHEAP information, visit acf.hhs.gov/ocs/programs/liheap.