Checking your Indiana EBT balance takes less than a minute. You can do it by phone, online, through the ConnectEBT app, or right on your store receipt after a SNAP purchase. This guide covers every method — plus Indiana-specific deposit details and what to do if something goes wrong.
How to Check Your Indiana EBT Balance (Quick Answer)
There are four ways to check your Indiana EBT balance — all free, all available anytime:
- Phone: Call 1-877-768-7235 (24/7 automated hotline)
- Online: Log in at connectebt.com
- App: Download the ConnectEBT app (iOS or Android)
- Receipt: Your balance prints automatically after every SNAP purchase
The fastest option for most people is the phone hotline — no login, no password, just your 16-digit EBT card number.
Check Your Indiana EBT Balance by Phone
Indiana EBT Customer Service Number: 1-877-768-7235
The line is open 24 hours a day, 7 days a week — including weekends and holidays. It’s completely free and works from any phone.
How to check your balance by phone:
- Call 1-877-768-7235
- Select your preferred language when prompted
- Enter your 16-digit EBT card number using your phone’s keypad
- Your current SNAP balance will be read aloud
You can also use the hotline to hear recent transactions, report a lost or stolen card, change your PIN, or request a replacement card.
Save this number now: Add 1-877-768-7235 to your contacts so it’s always ready when you need it at the store.
Check Your Indiana EBT Balance Online
Website: connectebt.com
How to check your balance online:
- Go to connectebt.com on your phone or computer
- Click “Login” or “Register” if it’s your first time
- Register using your 16-digit EBT card number, PIN, and personal details
- Once logged in, your current balance and recent transactions appear on your dashboard
Security tip: Only use the official connectebt.com website. Never enter your card information on a site found through an unfamiliar ad or link.
Check Your Indiana EBT Balance on the ConnectEBT App
The ConnectEBT app is the official mobile app for Indiana EBT cardholders.
Download the ConnectEBT app:
- iPhone: Search “ConnectEBT” in the Apple App Store
- Android: Search “ConnectEBT” in the Google Play Store
What the app lets you do:
- View your current SNAP balance instantly
- Check your full transaction history
- Set up low-balance alerts and deposit notifications
- Change your PIN
- Report a lost or stolen card
- Request a replacement card
Alternative — Fresh EBT by Propel: Also works in Indiana. Free, secure, and trusted by millions of SNAP recipients nationwide. Download only from official app stores.
Check Your Indiana EBT Balance on a Store Receipt
Every SNAP purchase automatically prints your remaining EBT balance at the bottom of your receipt. You can also ask any cashier at a SNAP-authorized store for a balance inquiry — no purchase required.
Check Your Indiana EBT Balance at an ATM
At ATMs with the Quest logo, insert your card, enter your PIN, and select “Balance Inquiry.” ATMs display your cash benefit balance only — not your SNAP food balance. Fees may apply, and ATMs carry skimming risks. Phone or app checks are safer.
Indiana EBT Balance — Quick Reference
| Method | Details |
|---|---|
| Phone | 1-877-768-7235 · 24/7 · Free |
| Online | connectebt.com · Login or Register |
| App | ConnectEBT (iOS & Android) · Free |
| Store receipt | Prints automatically after every purchase |
| ATM | Quest-logo ATMs · Cash benefits only · Fees may apply |
Indiana-Specific EBT Details Worth Knowing
Indiana’s SNAP program is administered by the Indiana Family and Social Services Administration (FSSA), Division of Family Resources (DFR). Your EBT card works at any SNAP-authorized retailer statewide and across the country.
Benefit deposit schedule: Indiana deposits SNAP benefits between the 5th and 23rd of each month, based on the last digit of your case number. Contact your local DFR office or call 1-877-768-7235 if you’re unsure of your specific deposit date.
Inactivity rule: Indiana follows the federal standard — SNAP benefits expire after 274 days (about 9 months) of no card activity. Make at least one small purchase periodically to keep your account active.
Transaction history note: ConnectEBT may not always display retailer names alongside transactions. Keep paper receipts if you need detailed spending records.
What to Do When Your Indiana EBT Balance Isn’t Right
Your balance is lower than expected
Log into connectebt.com or the ConnectEBT app and review your recent transactions. If you see a charge you didn’t make, call 1-877-768-7235 immediately and report it. Have your card number and any receipts ready. Most disputes must be filed within 90 days.
Your card was declined at the store
- Insufficient balance — Check your balance before assuming it’s a card issue
- Wrong PIN — Re-enter carefully; too many failed attempts may lock your card
- Damaged or demagnetized card — Keep it away from phones, keys, and magnets
- Store system issue — Try a different register or request manual card entry
- Card deactivated — Call 1-877-768-7235
Your card is lost or stolen
Call 1-877-768-7235 immediately — day or night. They’ll deactivate your card and mail a replacement within 5–7 business days. Your remaining balance transfers automatically to the new card.
Your account is inactive
Call 1-877-768-7235 to reactivate. You’ll need to verify your identity. Make a small purchase every few months going forward to prevent future deactivation.
How to Protect Your Indiana EBT Balance
Choose a strong PIN. Avoid birthdays, “1234,” or repeated digits. Change it regularly through the ConnectEBT app, connectebt.com, or by calling 1-877-768-7235.
Check your balance frequently. Catching unauthorized activity early gives you the best options for recovery within the 90-day dispute window.
Inspect card readers before swiping. At self-checkout lanes and ATMs, look for anything loose or oddly attached to the card slot. A gentle tug can reveal a skimming device.
Never share your PIN. No Indiana government agency will ever call, text, or email asking for your EBT card number or PIN. Hang up immediately and report it to 1-877-768-7235.
Set up app alerts. The ConnectEBT app can notify you of deposits and balance changes — a simple way to catch suspicious activity early.
Frequently Asked Questions — Indiana EBT Balance
What is the Indiana EBT balance check number?
The Indiana EBT customer service number is 1-877-768-7235. It’s free, available 24/7, and handles balance checks, transaction history, lost card reports, PIN changes, and replacement requests.
How do I check my Indiana food stamp balance online?
Go to connectebt.com and log in with your 16-digit EBT card number and PIN. First-time users click “Register” to complete setup. The ConnectEBT app on iOS or Android offers the same access from your phone.
When does Indiana deposit SNAP benefits each month?
Indiana deposits SNAP benefits between the 5th and 23rd of each month, based on the last digit of your case number. Call 1-877-768-7235 or contact your local DFR office for your specific deposit date.
Why is my Indiana EBT balance showing $0?
Your balance may be $0 because your monthly benefits were spent, your account has been inactive for 274+ days, or unauthorized activity drained your account. Call 1-877-768-7235 right away to find out what happened.
What do I do if my Indiana EBT card is lost or stolen?
Call 1-877-768-7235 immediately. They’ll deactivate your card and send a replacement within 5–7 business days. Your balance transfers automatically to the new card.
Can I check my Indiana EBT balance without a smartphone?
Yes. Call 1-877-768-7235 from any phone — cell or landline. The free automated system runs 24/7 and only requires your 16-digit EBT card number.
How do I change my Indiana EBT PIN?
Change your PIN through the ConnectEBT app, at connectebt.com, or by calling 1-877-768-7235. Choose something hard to guess and update it regularly.
How long do unused Indiana SNAP benefits last?
Your SNAP benefits stay on your card as long as you use it at least once every 274 days (about 9 months). Make a small purchase periodically to keep your account active and your balance safe.
Bottom Line
Checking your Indiana EBT balance is fast, free, and available any time. Call 1-877-768-7235 for the quickest check, or use the ConnectEBT app or connectebt.com for full account access. Check regularly, protect your PIN, and report anything suspicious to 1-877-768-7235 right away.
Need more help? Call the national SNAP information line at 1-800-221-5689.
Last updated: 2026 · Source: Indiana Family and Social Services Administration (FSSA) and USDA Food and Nutrition Service. Verify current details at in.gov/fssa or benefits.gov.