EBT Phone Numbers for All 50 States

The Supplemental Nutrition Assistance Program (SNAP) uses Electronic Benefit Transfer (EBT) cards to deliver benefits for purchasing food. Each state has a dedicated EBT customer service phone number for tasks like checking card balances, reporting lost or stolen cards, changing PINs, or resolving transaction issues. This article provides a comprehensive list of EBT phone numbers for all 50 states and the District of Columbia, accurate as of September 4, 2025, based on available data.

Note that call volumes may be high, and hold times can vary. For SNAP case issues (e.g., eligibility or benefit amounts), contact your state’s SNAP agency, not the EBT number. The “One Big Beautiful Bill” (signed July 4, 2025) may impact SNAP benefits, so monitor your account via state portals or apps like ebtEDGE.

EBT Customer Service Phone Numbers by State

Below is a list of EBT customer service phone numbers for all 50 states and the District of Columbia. These numbers connect to automated systems or live representatives, available 24/7 unless noted. Most support multiple languages (e.g., English, Spanish, and others in California). For additional services, use state-specific portals or the ebtEDGE app.

Source: Adapted from state SNAP websites.

What Can You Do with These EBT Phone Numbers?

EBT customer service numbers assist with:

• Checking Balances: Hear your current SNAP or cash benefit balance. Guide to Check SNAP Balance.
• Reporting Lost/Stolen Cards: Request deactivation and replacement (mailed within 5–7 days).
• Changing PINs: Update your four-digit PIN for security.
• Transaction Disputes: File claims for questionable transactions within 90 days.
• Freezing/Unfreezing Cards: Prevent unauthorized use via phone or ebtEDGE app (e.g., Colorado, Pennsylvania).
• Hearing Recent Transactions: Review your last 10 transactions in some states (e.g., Florida).

For SNAP eligibility or benefit amount issues, contact your state’s SNAP agency (e.g., www.cdss.ca.gov for California) or the USDA SNAP hotline at 1-800-221-5689.

Tips for Using EBT Customer Service

• Be Prepared: Have your 16-digit EBT card number and case number ready.
• Expect Automation: Most lines use automated systems; follow prompts or hold for a live agent.
• Use Online Options: Check balances or freeze cards via www.ebtedge.com or the ebtEDGE app for faster service.
• Avoid Peak Times: Call early mornings or late evenings to reduce wait times.
• Protect Your PIN: Never share your PIN; change it frequently to prevent fraud.

Frequently Asked Questions (FAQs)

What is the EBT phone number for my state?

Find your state’s EBT number in the table above (e.g., 1-877-328-9677 for California, 1-888-328-6399 for New York). Use for card issues like balances or lost cards.

Can I check my EBT balance by phone?

Yes, call your state’s EBT number (e.g., 1-888-356-3281 for Florida) and follow automated prompts with your 16-digit card number.

How do I report a lost or stolen EBT card?

Call your state’s EBT number (e.g., 1-800-997-7777 for Missouri) to deactivate the card and request a replacement, mailed within 5–7 days.

Can I change my EBT PIN over the phone?

Yes, use your state’s EBT number (e.g., 1-888-328-2656 for Colorado) or ebtEDGE app to update your PIN.

How will the “Big Beautiful Bill” affect EBT usage?

The bill’s SNAP cuts and restrictions (e.g., work requirements, immigrant exclusions) may reduce benefits, increasing reliance on EBT numbers for account management.

Conclusion

EBT customer service phone numbers for all 50 states and D.C. provide essential support for SNAP recipients, handling tasks like balance checks, PIN changes, and lost card reports. Use the numbers listed above (e.g., 1-877-328-9677 for California’s CalFresh) or online tools like www.ebtedge.com and the ebtEDGE app for faster service.

The “Big Beautiful Bill” may reduce SNAP eligibility, impacting 645,000 Californians, so monitor your account via state portals like BenefitsCal.com. For eligibility issues, contact your state’s SNAP agency or 1-800-221-5689. Check eligibility at SNAP Eligibility Calculator.