EBT Phone Numbers for All 50 States

The Supplemental Nutrition Assistance Program (SNAP) uses Electronic Benefit Transfer (EBT) cards to deliver benefits for purchasing food. Each state has a dedicated EBT customer service phone number for tasks like checking card balances, reporting lost or stolen cards, changing PINs, or resolving transaction issues. This article provides a comprehensive list of SNAP phone numbers for all 50 states and the District of Columbia, accurate as of September 4, 2025, based on available data.

Note that call volumes may be high, and hold times can vary. For SNAP case issues (e.g., eligibility or benefit amounts), contact your state’s SNAP agency, not the EBT number. The “One Big Beautiful Bill” (signed July 4, 2025) may impact SNAP benefits, so monitor your account via state portals or apps like ebtEDGE.

EBT Customer Service Number by State

Below is a list of EBT customer service phone numbers for all 50 states and the District of Columbia. These numbers connect to automated systems or live representatives, available 24/7 unless noted. Most support multiple languages (e.g., English, Spanish, and others in California). For additional services, use state-specific portals or the ebtEDGE app.

Source: Adapted from state SNAP websites.

What Can You Do with These SNAP Phone Numbers?

EBT customer service numbers assist with:

• Checking Balances: Hear your current SNAP or cash benefit balance. Guide to Check SNAP Balance.
• Reporting Lost/Stolen Cards: Request deactivation and replacement (mailed within 5–7 days).
• Changing PINs: Update your four-digit PIN for security.
• Transaction Disputes: File claims for questionable transactions within 90 days.
• Freezing/Unfreezing Cards: Prevent unauthorized use via phone or ebtEDGE app (e.g., Colorado, Pennsylvania).
• Hearing Recent Transactions: Review your last 10 transactions in some states (e.g., Florida).

For SNAP eligibility or benefit amount issues, contact your state’s SNAP agency (e.g., www.cdss.ca.gov for California) or the USDA SNAP hotline at 1-800-221-5689.

Complete State Directory (A-Z)

Find every state’s official SNAP/EBT customer service number, state headquarters address, and website in one place.
Use this directory to quickly contact your local SNAP agency for card issues, eligibility help, or application support.

Alabama EBT Customer Service

Phone: 1-800-997-8888
Local SNAP Office (State HQ): Alabama Department of Human Resources, 50 N. Ripley St., Montgomery, AL 36130
Website: https://dhr.alabama.gov/food-assistance

Alaska EBT Customer Service

Phone: 1-888-997-8111
Local SNAP Office (State HQ): Division of Public Assistance, 3901 Old Seward Hwy, Anchorage, AK 99503
Website: https://health.alaska.gov/dpa

Arizona EBT Customer Service

Phone: 1-888-997-9333
Local SNAP Office (State HQ): DES, 1789 W. Jefferson St., Phoenix, AZ 85007
Website: https://des.az.gov/na

Arkansas EBT Customer Service

Phone: 1-800-997-9999
Local SNAP Office (State HQ): DHS, 700 Main St., Little Rock, AR 72203
Website: https://humanservices.arkansas.gov

California EBT Customer Service

Phone: 1-877-328-9677
Local SNAP Office (State HQ): CDSS, 744 P Street, Sacramento, CA 95814
Website: https://cdss.ca.gov/calfresh

Colorado EBT Customer Service

Phone: 1-888-328-2656
Local SNAP Office (State HQ): CDHS, 1575 Sherman St., Denver, CO 80203
Website: https://cdhs.colorado.gov/snap

Connecticut EBT Customer Service

Phone: 1-888-328-2666
Local SNAP Office (State HQ): DSS, 55 Farmington Ave., Hartford, CT 06105
Website: https://portal.ct.gov/dss/snap

Delaware EBT Customer Service

Phone: 1-800-526-9099
Local SNAP Office (State HQ): DHSS, 1901 N. Dupont Hwy, New Castle, DE 19720
Website: https://dhss.delaware.gov/dss

District of Columbia EBT Customer Service

Phone: 1-888-304-9167
Local SNAP Office (State HQ): DHS, 64 New York Ave NE, Washington, DC 20002
Website: https://dhs.dc.gov/service/snap

Florida EBT Customer Service

Phone: 1-888-356-3281
Local SNAP Office (State HQ): DCF, 2415 N. Monroe St., Tallahassee, FL 32303
Website: https://myflfamilies.com/services/public-assistance

Georgia EBT Customer Service

Phone: 1-888-421-3281
Local SNAP Office (State HQ): DFCS, 2 Peachtree St. NW, Atlanta, GA 30303
Website: https://dfcs.georgia.gov/snap

Hawaii EBT Customer Service

Phone: 1-888-328-4292
Local SNAP Office (State HQ): DHS BESSD, 1010 Richards St., Honolulu, HI 96813
Website: https://humanservices.hawaii.gov/bessd/snap

Idaho EBT Customer Service

Phone: 1-888-432-4328
Local SNAP Office (State HQ): Idaho DHW, 450 W. State St., Boise, ID 83720
Website: https://healthandwelfare.idaho.gov/food-assistance

Illinois EBT Customer Service

Phone: 1-800-678-5465
Local SNAP Office (State HQ): IDHS, 401 S. Clinton St., Chicago, IL 60607
Website: https://www.dhs.state.il.us

Indiana EBT Customer Service

Phone: 1-877-768-5098
Local SNAP Office (State HQ): FSSA, 402 W. Washington St., Indianapolis, IN 46204
Website: https://www.in.gov/fssa/dfr

Iowa EBT Customer Service

Phone: 1-877-347-5678
Local SNAP Office (State HQ): Iowa HHS, 321 E. 12th St., Des Moines, IA 50319
Website: https://hhs.iowa.gov/food-assistance

Kansas EBT Customer Service

Phone: 1-800-997-6666
Local SNAP Office (State HQ): DCF, 555 S. Kansas Ave., Topeka, KS 66603
Website: https://dcf.ks.gov

Kentucky EBT Customer Service

Phone: 1-888-432-9259
Local SNAP Office (State HQ): CHFS, 275 E. Main St., Frankfort, KY 40621
Website: https://chfs.ky.gov/agencies/dcbs/dfs/nab

Louisiana EBT Customer Service

Phone: 1-888-997-1117
Local SNAP Office (State HQ): DCFS, 627 N. 4th St., Baton Rouge, LA 70802
Website: https://dcfs.louisiana.gov/page/snap

Maine EBT Customer Service

Phone: 1-800-477-7428
Local SNAP Office (State HQ): DHHS, 109 Capitol St., Augusta, ME 04333
Website: https://www.maine.gov/dhhs/ofi

Maryland EBT Customer Service

Phone: 1-800-997-2222
Local SNAP Office (State HQ): Maryland DHS, 311 W. Saratoga St., Baltimore, MD 21201
Website: https://dhs.maryland.gov/snap

Massachusetts EBT Customer Service

Phone: 1-800-841-2900
Local SNAP Office (State HQ): DTA, 600 Washington St., Boston, MA 02111
Website: https://www.mass.gov/snap

Michigan EBT Customer Service

Phone: 1-888-678-8914
Local SNAP Office (State HQ): MDHHS, 333 S. Grand Ave., Lansing, MI 48933
Website: https://www.michigan.gov/mdhhs/assistance-programs/food

Minnesota EBT Customer Service

Phone: 1-888-997-2227
Local SNAP Office (State HQ): Minnesota DHS, 540 Cedar St., St. Paul, MN 55101
Website: https://dcyf.mn.gov/snap

Mississippi EBT Customer Service

Phone: 1-866-512-5087
Local SNAP Office (State HQ): MDHS, 200 S. Lamar St., Jackson, MS 39201
Website: https://www.mdhs.ms.gov

Missouri EBT Customer Service

Phone: 1-800-997-7777
Local SNAP Office (State HQ): DSS, 221 W. High St., Jefferson City, MO 65101
Website: https://mydss.mo.gov/food-assistance

Montana EBT Customer Service

Phone: 1-866-850-1556
Local SNAP Office (State HQ): DPHHS, 111 N. Sanders St., Helena, MT 59601
Website: https://dphhs.mt.gov/HCSD/SNAP

Nebraska EBT Customer Service

Phone: 1-877-247-6328
Local SNAP Office (State HQ): Nebraska DHHS, 301 Centennial Mall South, Lincoln, NE 68509
Website: https://dhhs.ne.gov/pages/snap

Nevada EBT Customer Service

Phone: 1-877-234-7057
Local SNAP Office (State HQ): DWSS, 4126 Technology Way, Carson City, NV 89706
Website: https://dwss.nv.gov/SNAP

New Hampshire EBT Customer Service

Phone: 1-888-997-9777
Local SNAP Office (State HQ): DHHS, 129 Pleasant St., Concord, NH 03301
Website: https://www.dhhs.nh.gov/programs-services/food-assistance/snap

New Jersey EBT Customer Service

Phone: 1-800-997-3333
Local SNAP Office (State HQ): NJDHS, 222 South Warren St., Trenton, NJ 08608
Website: https://www.nj.gov/humanservices/njsnap

New Mexico EBT Customer Service

Phone: 1-800-283-4465
Local SNAP Office (State HQ): NM Human Services Department, 2009 S. Pacheco St., Santa Fe, NM 87505
Website: https://hca.nm.gov/lookingforassistance/snap

New York EBT Customer Service

Phone: 1-888-328-6399
Local SNAP Office (State HQ): OTDA, 40 N. Pearl St., Albany, NY 12243
Website: https://otda.ny.gov/programs/snap

North Carolina EBT Customer Service

Phone: 1-888-622-7328
Local SNAP Office (State HQ): NCDHHS, 2001 Mail Service Center, Raleigh, NC 27699
Website: https://www.ncdhhs.gov/divisions/child-and-family-well-being/food-and-nutrition-services

North Dakota EBT Customer Service

Phone: 1-866-614-6005
Local SNAP Office (State HQ): ND Health & Human Services, 600 E. Boulevard Ave., Bismarck, ND 58505
Website: https://www.hhs.nd.gov/applyforhelp/snap

Ohio EBT Customer Service

Phone: 1-866-244-0071
Local SNAP Office (State HQ): ODJFS, 30 E. Broad St., Columbus, OH 43215
Website: https://jfs.ohio.gov/food-assistance

Oklahoma EBT Customer Service

Phone: 1-888-328-6551
Local SNAP Office (State HQ): OKDHS, 2400 N. Lincoln Blvd., Oklahoma City, OK 73105
Website: https://okdhs.org/services/snap

Oregon EBT Customer Service

Phone: 1-888-997-4447
Local SNAP Office (State HQ): ODHS, 500 Summer St NE, Salem, OR 97301
Website: https://www.oregon.gov/odhs/food/pages/snap.aspx

Pennsylvania EBT Customer Service

Phone: 1-888-328-7366
Local SNAP Office (State HQ): PA DHS, 625 Forster St., Harrisburg, PA 17120
Website: https://www.dhs.pa.gov/Services/Assistance/Pages/SNAP.aspx

Rhode Island EBT Customer Service

Phone: 1-888-979-9939
Local SNAP Office (State HQ): RI DHS, 1 Capitol Hill, Providence, RI 02908
Website: https://dhs.ri.gov/programs-and-services/snap

South Carolina EBT Customer Service

Phone: 1-800-768-5700
Local SNAP Office (State HQ): SC DSS, 1535 Confederate Ave, Columbia, SC 29201
Website: https://dss.sc.gov/assistance-programs/snap

South Dakota EBT Customer Service

Phone: 1-866-802-3663
Local SNAP Office (State HQ): SD DSS, 700 Governors Dr., Pierre, SD 57501
Website: https://dss.sd.gov/economicassistance/snap

Tennessee EBT Customer Service

Phone: 1-888-997-9444
Local SNAP Office (State HQ): TDHS, 505 Deaderick St., Nashville, TN 37243
Website: https://www.tn.gov/humanservices/for-families/snap

Texas EBT Customer Service

Phone: 1-800-777-7328
Local SNAP Office (State HQ): Texas HHSC, 4900 N. Lamar Blvd., Austin, TX 78751
Website: https://www.hhs.texas.gov/services/food/snap

Utah EBT Customer Service

Phone: 1-800-997-4444
Local SNAP Office (State HQ): DWS, 140 E. 300 S., Salt Lake City, UT 84111
Website: https://jobs.utah.gov/customereducation/services/foodstamps

Vermont EBT Customer Service

Phone: 1-800-479-6151
Local SNAP Office (State HQ): DCF, 280 State Dr., Waterbury, VT 05671
Website: https://dcf.vermont.gov/benefits/3SquaresVT

Virginia EBT Customer Service

Phone: 1-866-281-2448
Local SNAP Office (State HQ): VDSS, 801 E. Main St., Richmond, VA 23219
Website: https://www.dss.virginia.gov/benefit/snap.cgi

Washington EBT Customer Service

Phone: 1-888-328-9271
Local SNAP Office (State HQ): DSHS, 1115 Washington St SE, Olympia, WA 98504
Website: https://www.dshs.wa.gov/food-assistance

West Virginia EBT Customer Service

Phone: 1-866-545-6502
Local SNAP Office (State HQ): WV DoHS, 1 Davis Square, Charleston, WV 25301
Website: https://dhhr.wv.gov/bfa/programs/Pages/SNAP.aspx

Wisconsin EBT Customer Service

Phone: 1-877-415-5164
Local SNAP Office (State HQ): Wisconsin DHS, 1 W. Wilson St., Madison, WI 53703
Website: https://www.dhs.wisconsin.gov/foodshare

Wyoming EBT Customer Service

Phone: 1-877-290-9401
Local SNAP Office (State HQ): Wyoming DFS, 2300 Capitol Ave., Cheyenne, WY 82002
Website: https://dfs.wyo.gov/assistance-programs/food-assistance

Tips for Using EBT Customer Service

• Be Prepared: Have your 16-digit EBT card number and case number ready.
• Expect Automation: Most lines use automated systems; follow prompts or hold for a live agent.
• Use Online Options: Check balances or freeze cards via www.ebtedge.com or the ebtEDGE app for faster service.
• Avoid Peak Times: Call early mornings or late evenings to reduce wait times.
• Protect Your PIN: Never share your PIN; change it frequently to prevent fraud.

Frequently Asked Questions (FAQs)

What is the EBT phone number for my state?

Find your state’s EBT number in the table above (e.g., 1-877-328-9677 for California, 1-888-328-6399 for New York). Use for card issues like balances or lost cards.

Can I check my EBT balance by phone?

Yes, call your state’s EBT number (e.g., 1-888-356-3281 for Florida) and follow automated prompts with your 16-digit card number.

How do I report a lost or stolen EBT card?

Call your state’s EBT number (e.g., 1-800-997-7777 for Missouri) to deactivate the card and request a replacement, mailed within 5–7 days.

Can I change my EBT PIN over the phone?

Yes, use your state’s EBT number (e.g., 1-888-328-2656 for Colorado) or ebtEDGE app to update your PIN.

How will the “Big Beautiful Bill” affect EBT usage?

The bill’s SNAP cuts and restrictions (e.g., work requirements, immigrant exclusions) may reduce benefits, increasing reliance on EBT numbers for account management.

What if I can’t get through to my state’s EBT or SNAP phone number?

Try calling early morning (before 8 AM) or late evening to avoid peak hours, and use the automated menu for self-service options like balance checks. If lines are down (e.g., due to high call volume post-benefit deposits), use online tools: the ebtEDGE portal/app for card management or your state’s SNAP website for applications. For federal support, contact the USDA SNAP hotline at 1-800-221-5689. In emergencies like suspected fraud, visit a local office—find locations via 211.org.

Can I use the same phone number for both EBT card issues and SNAP benefit questions?

In most states, no—the lines are separate to handle specialized support efficiently. However, some states (like New York) route calls through a central hotline (1-800-342-3009) that can transfer you to EBT services if needed. If you’re unsure, start with your state’s main SNAP hotline; they can direct you. For urgent card issues like theft, always prioritize the EBT number to lock your account quickly.

Conclusion

EBT customer service phone numbers for all 50 states and D.C. provide essential support for SNAP recipients, handling tasks like balance checks, PIN changes, and lost card reports. Use the numbers listed above (e.g., 1-877-328-9677 for California’s CalFresh) or online tools like www.ebtedge.com and the ebtEDGE app for faster service.

The “Big Beautiful Bill” may reduce SNAP eligibility, impacting 645,000 Californians, so monitor your account via state portals like BenefitsCal.com. For eligibility issues, contact your state’s SNAP agency or 1-800-221-5689. Check eligibility at SNAP Eligibility Calculator.